Spiritual Guidance

Privacy Policy

This Privacy Policy applies to the WordPress e-commerce website we operate (hereinafter referred to as “this Site”). It aims to explain how we collect, use, store, and share your personal information when you visit this Site, complete a purchase, or use the Site’s services. It also clarifies your rights under U.S. federal laws and relevant state laws, ensuring compliance with U.S. local commercial privacy requirements.

1. Personal Information We Collect

When you visit this Site, place an order, register an account, or contact customer service, we may collect the following information, all of which is collected for legitimate and reasonable purposes:

• Identity and Contact Information:​ Name, mailing address, phone number, email address
• Optional Information:​ Date of birth, anniversary (only for personalized services, not mandatory)
• Account Information:​ Website login account and password (stored in encrypted form, no disclosure of original information)
• Payment Information:​ Credit card, debit card, or other payment method-related information (processed by compliant third-party payment service providers; this Site does not store complete payment information for a long time)
• Transaction Information:​ Order history, purchased product details, product serial numbers, transaction amount and time
• Communication Information:​ Information you voluntarily provide in customer service inquiries, messages, and feedback

Your provision of the above information is entirely voluntary. However, if you do not provide necessary information (such as name, address, payment information), we may not be able to process your order, deliver goods, or provide corresponding services.

2. Information Collected Automatically Through Technical Means (Adapted for WordPress)

When you browse this Site, we will automatically collect the following information through built-in WordPress functions and related plugins, using technologies such as cookies, web server logs, web beacons, and JavaScript, to optimize the Site experience and analyze access data:

• Device and Network Information:​ IP address, device model, operating system, browser type and version
• Browsing Behavior Information:​ Pages visited, stay time, click records, search keywords, page jump paths
• Other Information:​ Time zone, language settings, referring website that directed you to this Site, WordPress plugin-related usage data

We may use third-party analytics plugins (installable through the WordPress backend), such as Google Analytics, to understand website traffic, user behavior, and other data, for improving website functions and optimizing services. Non-essential tracking cookies and scripts will not be loaded prior to obtaining your consent.

You can disable cookies through your browser settings (see your browser’s help menu or www.allaboutcookies.orgfor specific operations) or adjust preferences via the cookie consent management tool provided on this Site. Some WordPress Site functions (such as shopping cart, login, personalized recommendations) may not work properly after disabling non-essential cookies.

This Site may embed social media plugins (added through WordPress plugins) such as Facebook and Instagram. The providers of these third-party plugins may collect your interaction information separately, and the processing of such information is subject to their own privacy policies, which are independent of this Site.

3. How We Use Your Information

We only use your personal information within legal and reasonable scope for the following purposes:

• Order Processing:​ Receive and confirm your orders, collect payments, arrange product delivery, and send order confirmations and logistics notifications
• Account Management:​ Create and maintain your website account, facilitating you to check orders, modify personal information, and make repeat purchases
• Customer Support:​ Respond to your inquiries, handle return and exchange requests, and resolve problems encountered during use
• Marketing and Promotion:​ Send you new product notifications, promotional activities, and discount information with your explicit consent and where permitted by law (you can unsubscribe at any time)
• Website Optimization:​ Improve WordPress website layout, functions, and loading speed through analyzing user behavior data to enhance user experience
• Security Protection:​ Prevent fraud, malicious orders, unauthorized access, and other behaviors to protect your account security and the legitimate rights and interests of this Site
• Compliance Requirements:​ Comply with U.S. federal laws, relevant state laws, court orders, and regulatory requirements, and cooperate with legal investigations

4. Online Behavioral Advertising and Retargeting

We may cooperate with third-party advertising partners to display personalized ads based on your browsing behavior on this Site on other websites (i.e., retargeting ads) through cookies and similar technologies. For example, after you browse a certain product, you may see ads for that product on other websites.

You can opt out of personalized advertising through the following channels. After opting out, you may still receive general ads, but they will no longer be pushed based on your browsing behavior:

• Network Advertising Initiative (NAI): optout.aboutads.info
• Google Ads Settings: Adjust ad preferences through your Google account
• Social Media Ad Settings: Adjust ad preferences through platforms such as Facebook and Instagram

This Site currently does not respond to “Do Not Track” signals from browsers, as there is no uniform industry standard for response.

5. Information Sharing and Disclosure

We strictly protect your personal information and will not sell, rent, or arbitrarily disclose your personal information except in the following circumstances:

• Third-Party Service Providers:​ Share information with compliant third parties that provide services for us, including WordPress hosting providers, payment processors, logistics and delivery companies, data analysis service providers, etc. All third parties are required to strictly abide by confidentiality obligations, process information only in accordance with our instructions, and not use it for other purposes.
• Legal Requirements:​ Disclose relevant information in response to legitimate requests from U.S. federal or state government agencies, law enforcement agencies, and courts to comply with laws, respond to subpoenas, or investigate suspected illegal activities.
• Security and Rights Protection:​ Disclose information when reasonably necessary to prevent personal injury, property loss, or investigate fraud, malicious attacks, and other behaviors.
• Business Transfer:​ In the event of company merger, asset transfer, reorganization, etc., we may transfer your personal information to the third party that takes over the business, ensuring that the third party complies with all requirements of this Privacy Policy before transfer.

6. Rights of Residents in Specific States (Key Compliance)

6.1 Rights of California Residents (Pursuant to CCPA/CPRA)

If you are a resident of California, pursuant to the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), you have the following rights, and we will provide relevant services to you free of charge:

• Right to Know:​ You have the right to request that we disclose the categories, sources, purposes of use, sharing objects, and specific information items of your personal information collected in the past 12 months.
• Right to Delete:​ You have the right to request that we delete your personal information in our possession (except for statutory exceptions, such as information necessary to fulfill legal obligations or prevent fraud).
• Right to Opt-Out of Sale:​ You have the right to request that we stop selling your personal information and may withdraw this request at any time.
• Right to Non-Discrimination:​ We will not deny you services, charge you different prices, or provide you with different levels of services because you exercise the above privacy rights.

You may submit a verifiable consumer request through the contact information at the end of this Policy. You may submit up to two access requests within a 12-month period. When submitting a request, you need to provide sufficient information (such as name, email address, order number) to allow us to verify your identity and ensure information security.

6.2 Rights of Nevada Residents (Pursuant to NRS 603A)

If you are a resident of Nevada, pursuant to relevant Nevada laws, you have the right to request that we not sell your personal information. You may submit a verification request through the contact information at the end of this Policy, and we will respond promptly and stop relevant behaviors, and will not discriminate against you for exercising this right.

6.3 Rights of Wyoming Residents

Wyoming currently has no specific state-level privacy laws for commercial websites. Your rights are mainly based on U.S. federal laws (such as the Children’s Online Privacy Protection Act (COPPA)) and this Privacy Policy. You may request to query, correct, or delete your personal information at any time, and we will actively cooperate.

7. Supplementary Provisions for EU Residents (If Applicable)

If you are located in the European Economic Area (EEA), pursuant to the General Data Protection Regulation (GDPR), the legal bases for us to process your personal information include: fulfilling the order contract with you, your explicit consent, legitimate business interests, and complying with legal obligations. You have the following rights:

• Right of Access:​ You have the right to access your personal information in our possession.
• Right to Rectification:​ You have the right to request that we correct inaccurate personal information.
• Right to Erasure:​ You have the right to request that we delete your personal information (except for statutory exceptions).
• Right to Restrict Processing:​ You have the right to request that we restrict the processing of your personal information.
• Right to Data Portability:​ You have the right to request that we provide your personal information in a structured, commonly used, and machine-readable format, and transmit it to other service providers if technically feasible.
• Right to Complain:​ If you are not satisfied with our information processing behavior, you have the right to complain to the data protection authority in your country/region.

We only retain your personal information for the period necessary to achieve the purposes for which it was collected. For example, order information is typically retained for 7 years​ after order completion to meet tax audit requirements; account information is retained for 30 days​ after account closure to prevent disputes, after which it will be deleted or anonymized.

8. Data Security and Breach Response (Adapted for WordPress)

We attach great importance to the security of your personal information. Combined with the characteristics of WordPress website construction, we take the following security measures to protect your information:

• Technical Protection:​ Use encryption technology (such as SSL/TLS) to protect website data transmission, store sensitive information (such as passwords) using strong cryptographic hash functions, regularly update the WordPress core, themes, and plugins to the latest secure versions, and deploy firewalls to prevent hacker attacks.
• Administrative Protection:​ Restrict internal personnel’s access rights to personal information, only authorized personnel can access relevant information under confidentiality agreements, and regularly conduct privacy and security training for employees.
• Third-Party Guarantee:​ Select compliant WordPress hosting providers and payment service providers, require them to provide corresponding security measures (e.g., SOC 2 compliance), and regularly verify third-party compliance.
• Breach Response:​ In the event of a personal information breach, we will initiate an emergency response within 72 hours​ of discovery, assess risks, notify affected users and relevant supervisory authorities as required by law, and take measures to mitigate harm.

Please note that there are certain security risks in Internet transmission and storage, and we cannot fully guarantee the absolute security of information. If information leakage occurs due to force majeure, third-party attacks, or other reasons not attributable to us, we shall not be liable to the maximum extent permitted by law.

9. Cross-Border Data Transfer

Your personal information may be transferred to other states in the United States (including Wyoming, California, Nevada, etc.) or the countries/regions where our third-party service providers are located for processing. For transfers from the European Economic Area (EEA) to third countries such as the U.S., we will implement appropriate safeguards (e.g., Standard Contractual Clauses – SCCs) and ensure the transfer is lawful and compliant in accordance with this Privacy Policy and relevant laws.

10. Children’s Privacy

This Site is not intended for children under the age of 13. We will not intentionally collect, use, or disclose personal information of children under the age of 13. If we become aware that we have inadvertently collected children’s information, we will immediately delete the relevant information from the WordPress website database and notify the relevant guardians. If you believe that a child has provided us with personal information, please contact us through the contact information at the end of this Policy.

11. Links to Third-Party Websites (Adapted for WordPress)

This Site (built with WordPress) may contain links to third-party websites (such as product suppliers, payment service providers, social media platforms, etc.). These links are independently operated by third parties and have their own privacy policies. We are not responsible for the privacy practices, content, or security of third-party websites. We recommend that you carefully read their privacy policies when visiting third-party websites.

12. Policy Updates

We may update this Privacy Policy from time to time to adapt to legal changes, WordPress website function updates, or business adjustments. If there are significant changes, we will post a notice in a prominent position on this Site (such as a top notification on the homepage), and the updated Policy will take effect from the date of posting. We recommend that you check this Policy regularly to understand the latest privacy protection measures.

13. Contact and Complaint Methods

If you have questions about this Privacy Policy, wish to exercise your rights, correct/delete personal information, or make a complaint, you may contact us through the following methods:

• Email:​ support@artemiscrystal.com
• Mailing Address:​ 30 N Gould St Ste R, Sheridan, WY 82801, USA

We will verify and respond to your request as soon as possible after receiving it (usually within 30 working days). If you are not satisfied with our response, you have the right to further complain to the U.S. Federal Trade Commission (FTC), your state’s consumer protection agency (e.g., California Privacy Protection Agency – CPPA), or the relevant data protection authorities.

Last Updated:​ [2026-02-02]